Returns Policy

Please message us using the contact us page or live chat when available to cancel an order, orders may be cancelled within 1 hour of purchase after this only orders that have not been printed/manufactured can be cancelled only.
You may return an item for a refund up-to 28 days from purchase where the customer is responsible for return courier.
Defective items may be returned for a refund/replacement within 1 year of purchase.


Canvasbay will do their best to give you a product as close to your order as possible. However, under no circumstances will Canvasbay be responsible for differences in monitor to printout differences on varying systems. Loss or damage Canvasbay shall not be responsible for any loss or damage to your product during transport beyond the value of the invoice and what you have paid us. Discrepancies Any discrepancies in the final work delivered to you must be reported to Canvasbay within 24 hours of receipt.

By using this site you agree to be legally bound by these terms, which shall take effect immediately on your first use of this site. If you do not agree to be legally bound by all the following terms please do not access the Canvasbay.co.uk website.

Descriptions of goods and services included in the Canvasbay site are accurate to the best of our knowledge. We do our best to correct errors or omissions as soon as we are aware of them.